Privacy Policy – Carlivacity

Effective from January 4, 2025

At Carlivacity, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, make purchases, or interact with us in other ways.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information when you visit our website or make a purchase:

  • Personal Information: This includes your name, email address, shipping address, billing information, phone number, and any other details you provide when placing an order.
  • Payment Information: When making a purchase, we may collect your payment details (credit/debit card number, billing address) through secure payment gateways.
  • Device and Usage Data: We may collect information about your device, browser type, IP address, operating system, and browsing activity on our website, such as pages visited and how you interact with our site.
  • Cookies: We use cookies to enhance your browsing experience, analyze site traffic, and personalize content and advertisements. Cookies are small text files stored on your device.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process your orders and fulfill your requests, including shipping, billing, and customer support.
  • Communication: To send order confirmations, shipping updates, promotional emails, or newsletters if you’ve subscribed. You can opt out of marketing communications at any time.
  • Personalization: To improve your shopping experience by tailoring content, recommendations, and offers based on your preferences and browsing behavior.
  • Website Improvements: To analyze usage patterns and improve the functionality and design of our website.
  • Security: To protect our website and users from fraudulent activities, data breaches, and other security threats.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties in the following situations:

  • Service Providers: We may share your data with third-party companies that help us process payments, fulfill orders, and improve our services. These service providers are required to handle your information securely and in accordance with our privacy standards.
  • Legal Compliance: We may disclose your information if required by law or to protect our rights, comply with legal processes, or prevent fraud.

4. Data Security

We take reasonable measures to protect your personal data from unauthorized access, alteration, or destruction. We use industry-standard encryption technology (SSL) to secure your payment information during transmission.

However, please note that no method of online transmission or electronic storage is 100% secure, and while we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, track website activity, and personalize content. You can control cookie settings through your browser, but please note that disabling cookies may affect the functionality of our website.

6. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal data we have collected about you.
  • Correction: Request corrections to any inaccurate or incomplete data we hold.
  • Deletion: Request the deletion of your personal data, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing emails at any time by following the “unsubscribe” link in our communications or contacting us directly.

To exercise these rights, please contact us at info@Carlivacity.com.

7. Third-Party Links

Our website may contain links to external websites. Please be aware that we are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies before providing any personal information.

8. Children’s Privacy

Our website and services are not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you believe we have collected information from a child under 13, please contact us immediately so we can take appropriate action.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with the updated date.